52Phone

Why hasn't the cloud phone been assigned after payment?

This situation is very rare, and if a cloud phone has not been assigned after payment, please do not worry. We will ensure your operation proceeds smoothly.

1. If it's due to a lack of cloud phone inventory, the system will automatically initiate a refund.

2. If there is a system delay causing the cloud phone not to be properly assigned, and the delay exceeds 5 minutes, please contact customer service for assistance.